Frequently Asked Questions
Frequently Asked Questions
What is red light therapy?
Red light therapy uses specific wavelengths of red and near-infrared light. Lumaderma's light therapy range has been selected to make this technology accessible through beautifully designed products suitable for use at home.
What's the difference between 660nm and 850nm?
660nm is visible red light, while 850nm is near-infrared and is largely invisible to the human eye.
Several Lumaderma panels combine both wavelengths within a single device.
Which Lumaderma panel should I choose?
It mainly comes down to the amount of coverage and flexibility you want.
The Radiant is our targeted panel for focused sessions.
The Axis combines targeted light with an adjustable integrated stand for easier positioning.
The Axiom provides a denser 150-LED array in a compact format.
The Solstice steps up to a larger half-body format with 140 dual-chip LEDs.
The Zenith is our flagship full-body option, featuring 210 dual-chip LED positions for substantially greater coverage.
We also offer The Halo for head and eye massage, and The Veil as protective eyewear for compatible light-therapy routines.
How long should I use my device?
This varies depending on the product, distance and intended use. Always follow the instructions supplied with your Lumaderma product rather than assuming that longer sessions are better.
Do I need eye protection?
Avoid staring directly into high-intensity LEDs. Follow the instructions supplied with your individual device regarding eye protection and use appropriate protective eyewear where recommended.
When will my order arrive?
UK orders are normally prepared within 1–3 business days, followed by an estimated 7–14 business-day delivery window. Tracking is provided when available.
Can I return my order?
Yes. You can request a return within 14 days of receiving your order. See our Shipping & Returns page for full details.
Do Lumaderma products include a warranty?
Warranty coverage varies by product. Where a warranty applies, the duration and applicable terms will be shown on the product page or accompanying documentation.
Still have a question?
Our team is here to help. Visit our Contact page and we'll get back to you as soon as possible.